Happy Turkey Day!!

Thanksgiving is probably one of my favorite holidays. I love that it is a day that revolves around family and FOOD! Everyone who ventures out on the highways this year be sure to drive safely!
The new CT product line is something that is much needed. The Cyber Tracker is a extremely powerful tool that can be utilized in hundreds of different applications, however there are people and companies that need a "dumbed" down version of the Cyber Tracker. Having different products that provide different functions will greatly effect how we are able to sell. Some people have asked if we will have to go through the certification process again with the new devices. The good news is that they are already done! We will be able to start selling right away! I have to stress that the two new products are not in anyway a replacement for the original Cyber Tracker, they are simply a way to increase sales and our customer base.

A Good Day!

Finally.... The AT&T certification is done! We now have both the device certification and the solution certification.

Why is that important?

As I said in the last AT&T blog, having a certification from AT&T gives us credibility to the carrier and customer but more importantly gives us access to the sales channels. We could have gone right to production with the Cyber Tracker but we would have had to do it with out any support from AT&T. What is next? With the 2 major stumbling blocks behind us we can now start the manufacturing process and get the first units in the hands of sales agents and representatives. With more than 220 countries and 900 carrier organizations that are running GSM, the possibilities are truly limitless.

As a result of the certification, we were able to meet with an organization in Washington DC yesterday for a large opportunity that would use the GSM Cyber Tracker. As more information becomes available on the multitude of opportunities, I will be suere to pass it along.

I also want to give a special thanks to everyone at AT&T who got this pushed through before the holidays!

-Ian

Image

It has been an extremely busy week here at HISS. I have been involved in some great meetings and have been busy with some new additions to marketing. We have almost finished the new marketing material for the Cyber Tracker. It is certainly was a much needed change from the old slicks. I think everyone will agree that the new look is definitely a improvement over the old ones. What we like about the new slicks, besides the new look and feel, is that it is much more of a consumer friendly design. We also decided to put our most requested Cyber Tracker accessories on the back in order to give our customers a better idea of what can be added to increase their value. In an effort to go “green”, all the new promotional material is set-up specifically to be emailed or downloaded from our website. I will be sure to post the final version one it is ready to go out. 

Here is the link for the "un-finished" version

Big Orders

We have all been through a lot over the last year and I feel that this is a new start for the company. We have more positive things happening right now than we have ever had before. From the last press release, it is apparent that Bravo has become an incredible partner over the last year and has really shown their strength in the Middle East over the last few months. I believe that since Bravo has now been awarded the second largest project for GPS tracking in Saudi Arabia that we will begin to see even more orders from the middle east.

I talked last week about the Push to Talk external microphone. Its done and off for a demo. I have included some pictures on this blog just so you can see the over all quality. The really nice thing about what we have done with this is that no one in the market is selling a product that has all the features of the Cyber Tracker and has the ability to have an external Microphone and Speaker. The feedback we have gotten has been great. They love the ability to use voice, but when a device is hard mounted it has proven difficult to use without the potato mic. By adding the mic and external speaker, this is a perfect solution to add to the Cyber Trackers "add-on" features.

The Solar Powered Cyber Tracker

I think this is the perfect place to complement the Press Release that was sent out this morning. Over the last few months we have had numerous customers ask for a solar powered option for use on remote sites or trailers that don’t have a constant power source. Since our first beta unit, we have made a few new adjustments to decrease the overall cost and decrease the size of the external battery that is required.

The final phase of the solar powered Cyber Tracker proved to be a major success. We learned a lot during the final phase and with the help of Champion Tire giving us feedback, we were able to improve the way the entire system mounts. I have to say that the performance that we have seen so far exceeds what we have seen from competitors.

-Ian

Customer Service

It's Wednesday and it has already been a very productive week! As we gain in customer numbers, we are recognizing the need for a strong customer service program. In any business customer service is a very important issue. To maintain quality customer service we are trying a new software package on demo. Doing this will allow us to have a better understanding of the customers previous problems and what steps where taken to correct them. We want to strive to have excellent customer service and I think this will be an excellent step to ensure the customer has the best experience possible.

Tadd Ayers is working this week to get a demo unit to a customer in New York. This particular customer has requested a Cyber Tracker with an external speaker and microphone for communications. It is a large opportunity for Cyber Trackers being sold, but it also shows how much people utilize the voice capabilities on the Cyber Tracker. Just one more thing that sets the Cyber Tracker aside from everyone else!

-Ian

Taxi Meter Photos

As Promised I am uploading a few images of the Cyber Tracker with the Taxi Meter. Basically what you see is a Cyber Tracker with an external GPS antenna, Taxi Meter and all the wiring to interface it with a vehicle. The only thing that is not shown in the pictures that will be implemented is an external speaker and microphone. I will keep you updated on where we are with this project.