It's Wednesday and it has already been a very productive week! As we gain in customer numbers, we are recognizing the need for a strong customer service program. In any business customer service is a very important issue. To maintain quality customer service we are trying a new software package on demo. Doing this will allow us to have a better understanding of the customers previous problems and what steps where taken to correct them. We want to strive to have excellent customer service and I think this will be an excellent step to ensure the customer has the best experience possible.
Tadd Ayers is working this week to get a demo unit to a customer in New York. This particular customer has requested a Cyber Tracker with an external speaker and microphone for communications. It is a large opportunity for Cyber Trackers being sold, but it also shows how much people utilize the voice capabilities on the Cyber Tracker. Just one more thing that sets the Cyber Tracker aside from everyone else!
-Ian
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2 comments:
This is sounding great Ian. Those customer number growing sounds very nice as well.
To maintain quality service is exactly what the tracking numbers will help with on the flyers and stuff I was talking about.
Happy Birthday HISS! Today is exactly 3 years from the date of incorporation.
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